Training and Development
Communication is an acquired skill, it's not only about what to speak but to enhance listening skills in an organisational set up.
We train on interviewing and assessment skills for organisations to attract, hire and retain top performers
- Negotiation is a key skill for manager and leaders and brings about winning solutions to any conflict
- The ability to listen and persuade is highly valuable and we skill teams for imbibing constructive behaviour for successful outcomes.
- Need for adopting Cultural Quotient (CQ)
- High Context and low context Cultures and Communication
- The social and geopolitical purview in Communication across Cultures
- Sensitization and adoption of Cultural Practices
- Travel Etiquettes
- Understanding Eating & Drinking Customs
- Managing customer expectation
- THE HEAT Model- for Hear them Out, Empathize, Apologize and Take Ownership.
- Active Listening skills
- Driving repeatability in business through Customer Service
- Rapport building and creating a company Brand